How To Run A Social Media Site
Everybody remembers the last time they experienced some truly awesome customer service, whether it be in your local supermarket, dining in a restaurant or when a popular website rolls out one of your suggestions.
The latter is what Mixx did.
Mixx has a fantastic reputation for delivering on user requests as I have posted before but let me show you how a request I put to the Mixx team was rolled out in a matter of days.
The Story (sit down children).
I had requested that Mixx place a “Google” category in the Tech section of their website (as shown below) via Twitter. I didn’t receive a response right away but assumed it would be added to the list of site improvements.
Fast forward four days and I receive a Twitter message notification in my email telling me a Google category has been added.
I log in and low and behold, the section is there in all it’s glory!
It really shows that when users come up with a good idea, the Mixx team will do whatever it takes to get the feature implemented. With all the problems at Digg, I really can’t see people putting up with inadequacy there for too long before they end up coming to the “Red Side” where there is a proper community.
You can view the new category here.
I’m truely impressed with how fast Mixx got onto that, and even more impressed that they did exaclty what you did of them!
I love Mixx. Great post highlighting how awesome they are.
It was a great suggestion, so thanks for that, and I’m glad we were able to accommodate. We do aim to please.
(I actually had nothing to do with this particular upgrade, but I’m still happy we got it done for you.)
thanks for the suggestion matt…you rock
Mixx is a fantastic site, I use it more than Digg now.
Geoservs last blog post..Could Mixx be the next Digg?
wow, thats actually really impressive. Thats a big measure of the type of site they run.
they will continue growing more and more, listen to the visitors is the first step for who search quality. but i think that they can give the ability to the public open and vote for categories.
I prefer mixx better than digg
Most Wanted Lyrics and Music Videoss last blog post..Gavin Degraw – In Love With A Girl
wow, i went to mixx and the site was great! LOTS Of links to visit at! tnx for posting this paL!
I’d never heard of Mixx until I found it here (I was actually browsing your posts when I saw found this article just by chance) – Wow! This is a seriously cool site. Thanks for the tip
Jamess last blog post..Samsung i900
No worries dude, I’m glad I could help.
not only do you use nofollow, but you track each outbound click on all your comments–how paranoid is that?
I’m positively shaking with fear, please don’t out me…..idiot.
Highly doubtfull that Mixx could overcome Digg …
Sam I agree, Mixx seems to be like a great service
i doubt it too
digg has many things in advantage
I’m always extremely impressed by the companies that truly take the time to listen (+interact) with their users/consumers. Props to the team at Mixx.
hi friend i read this comment and agree with you!
i read this site and i think there are so good link !